Effective Date: July 2023
At xSMTHS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business.
Information We Collect
We may collect the following types of personal information:
1.1 Contact Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us.
1.2 Transaction Information: We may collect information related to your transactions with us, such as purchase history, payment details, and shipping information.
1.3 Website Usage Information: We collect information about your interaction with our website, such as your IP address, browser type, operating system, and pages visited. This helps us improve our website and provide a better user experience.
1.4 Communications: We may collect information from your communications with us, such as emails, messages, or calls, to address your inquiries and provide support.
Use of Information
We may use the collected information for the following purposes:
2.1 Service Provision: We use your personal information to provide our products and services, process transactions, fulfill orders, and communicate with you regarding your purchases.
2.2 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, updates, and newsletters about our products, services, and special offers. You can opt out of receiving such communications at any time.
2.3 Customer Support: We may use your information to respond to your inquiries, provide assistance, and improve our customer support services.
2.4 Internal Operations: We may use your information for internal purposes, such as data analysis, research, improving our products and services, and enhancing the security of our systems.
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
3.1 Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, detect or prevent fraud, security breaches, or technical issues, or to comply with a judicial proceeding, court order, or legal request.
Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
You have the right to:
6.1 Access and Update: You can access and update your personal information by contacting us through the provided contact information.
6.2 Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our communications.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates. Your continued interaction with our business after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our business practices, please contact us at info@xsmths.com
By interacting with our business, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.