Welcome to xSMTHS

Looking to deliver connected customer experiences that’s driven by data and powered by advanced engagement platforms? Look no further. Whether you’re building from scratch or making your tech stack actually stack up, our consultants and certified experts roll up their sleeves and get it done – smarter, faster, and built to scale. Real outcomes. No buzzwords. Let’s make your data do something brilliant.


Not our first rodeo

12

Braze® Certifications

55

Braze® and / or Salesforce® Projects

26

Salesforce® Certifications

12

Long Standing Customers

Started in 2021, backed by decades

Find us on LinkedIn

We’re no newcomers to the world of marketing technology. Our senior team brings over 20 years of deep, hands-on experience in consulting, implementing, and optimising marketing and data solutions – across a broad range of technologies and industries. We’ve helped organisations of all sizes turn complex customer data and marketing tech into real, measurable outcomes (connect so we can tell you more!).

What sets us apart? We genuinely love what we do – and we’re still in it, every day. Our founders and senior consultants are on the ground with you, solving problems, sparking ideas, and making things happen.

Platform power, proven

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Certifified

Salesforce® Expertise

- Data Cloud
- Account Engagement (Pardot)
- Personalization (Interaction Studio)
- Engagement (Marketing Cloud)
- Intelligence (Datorama)
- Advertising (Ad Studio)
- Agentforce
- Experience Cloud
- Sales Cloud
- Service Cloud
- Loyalty Cloud
- A number of auxiliary technologies (15+)

Certifified

Braze® Expertise

- Braze Data Platform
- BrazeAI
- Journey Orchestration
- Cross-Channel Messaging
- Partner Integration
- Reporting and Analytics

Client Testimonials

Practical Consulting

We provide strategic and technical guidance to help clients unlock the full potential of Data and Marketing Technology platforms—whether integrated with legacy systems or new technologies. With experience across a range of industries including financial services, retail, automotive, legal, and hospitality, our team of expert architects and consultants helps clients maximise platform value and accelerate the achievement of their business goals.

End-to-End Implementation

From concept to full integration, we help you implement and configure marketing technology seamlessly. Whether you need a quick start, a proof of value (POV), or a full-scale migration from legacy systems, our certified consultants deliver scalable cloud solutions that maximize ROI. Our expert teams build high-performance cloud applications using powerful declarative functionalities tailored to your business processes, workflows, and user needs.

Optimise your Stack

Already using Braze® or Salesforce®? We help you go further. From single-channel journeys to advanced, multi-channel experiences, we make your platforms work harder. Better data access means sharper segmentation, smarter targeting, and more relevant messaging. We streamline what’s in place, support migrations, and remove complexity - so your Martech setup runs smoother, scales faster, and delivers measurable value.

System Integrations

We help connect the dots between your Martech stack and the technologies you rely on. By integrating supported platforms with your current systems or their native partners, we enable a smoother, more consistent experience for users and teams. This seamless integration improves operational efficiency, ensures scalability, and strengthens data flows - all while reducing friction, maintaining security, and unlocking the full potential of your marketing and customer engagement ecosystem.

Artificial Intelligence

We help you unlock the full potential of AI within your existing marketing technology platforms. Whether your goal is to deliver more personalised customer journeys or streamline internal processes, we work with you to identify where AI adds the most value. From data insights and automation to natural language processing, our team enables smarter, faster decision-making - helping you use your customer data more effectively and create meaningful engagement across every channel.

Managed Campaign Services

We help you get more from your platforms by managing and optimising your campaigns over time. Acting as an extension of your team - often at a lower cost than building the capability in-house - we improve the sophistication and performance of your customer journeys. As your needs grow, we help you transition by training and handing over a dedicated internal team, ensuring consistency, knowledge transfer, and long-term impact without missing a beat.

Creative Services

At xSMTHS, we go beyond strategy and seamless Martech implementation. Our creative execution capability – xSMTHS® Format – is built to deliver high-quality, platform-ready content that moves as fast as your business. Led by experts with 20+ years across top agencies, consultancies, and in-house teams, Format gives CMOs and Brand Managers the confidence that creative will not only look great, but perform inside platforms like Braze® and Salesforce®. From concept to delivery, we optimise workflows for speed, quality, and brand consistency. Whether working alongside internal teams or acting as your execution partner, we deliver persona-driven, data-aligned campaigns using tools like Figma®, Adobe CC, and GenAI. Because creative should never be the weak link in your Martech stack.

Kick-ass creative, built to move fast and make your Martech work harder.

Creative Director

Creative that performs

We design creative that does more than look good – it performs. Format™ aligns campaigns to journeys, personas, and platform capabilities from day one, ensuring every asset drives engagement, not just impressions.

Faster turnarounds and smarter workflows.

Format™ plugs into your workflow to deliver creative at the speed your Martech stack demands. From Figma® handovers to GenAI-powered scaling, we optimise creative delivery without compromising quality.

On-brand at scale

Your brand doesn’t take shortcuts, and neither do we. Format™ ensures every campaign stays true to your guidelines – whether it’s seasonal, reactive, or part of a larger omnichannel rollout.

Creative, aligned with strategy

Creative is the final mile of your strategy – and it needs to connect. With Format™, creative execution is built on top of the segmentation, journey planning, and data architecture we help you define, ensuring your message hits the right audience, the right way.

Let's work together

Got a project in mind? Let’s talk. We work with teams big and small to turn ideas into smart, impactful solutions.

    Cape Town
    Suite 109B, Sovereign Quay, 1st Floor,Foyer B,35 Somerset Rd,Green Point, Cape Town, 8005+27 11 759 5930
    Johannesburg
    2 Venus Street,Melrose Estate,Johannesburg, 2196+27 11 759 5930
    London
    C/- Sable International,5th Floor, 18 St. Swithin’s Lane,London, EC4N 8AD+44 203 848 9470